Can I Receive My Order Before a Specific Date?

At Kozmozcyber, every item is custom-made on demand and handcrafted after an order is placed.
Because each product is made individually, production takes time — and cannot always be rushed.

We understand you may want to receive your order before a special occasion, but please note the following:

🕒 Production and Shipping Time

The estimated delivery time is clearly stated in our Shipping Policy.
During peak seasons (October–December), orders may take 5–7 extra days to arrive due to higher demand and limited carrier capacity.

We encourage all customers to place orders early and plan ahead before purchasing.

💬 If You Need Your Order Urgently

If you wish to receive your order sooner, please contact us at support@kozmozstudio.com before placing your order.
We’ll do our best to prioritize production, but we cannot guarantee that delivery will meet your specific date.

By completing your order, you agree to our Shipping Policy and Refund & Return Policy.

⚠️ Delayed Delivery Policy

If your package arrives later than expected, please understand that refunds, cancellations, or returns will not be accepted due to shipping delays,
unless the item has a verified manufacturing defect.

💬 Our Commitment

We take pride in every handmade product and handle each order with care.
Thank you for your understanding and patience — your trust helps us keep delivering high-quality, custom-made items for fans worldwide.

🔗 Useful Links

• 📦 Shipping Policy

• 💰 Refund & Return Policy

• ✉️ Contact Support: support@kozmozstudio.com