Effective date: 2026-11-01

At Kozmozcyber, we are committed to providing you with a secure and smooth checkout experience. This Payment Policy outlines the methods of payment we accept, how your payment information is processed, and your responsibilities as a customer.

1. Accepted Payment Methods

Use a method offered at checkout. Connected payment services include:

• 💳 Cards offered at checkout
• 💰 PayPal
• 🌐 Stripe (secure card processing)

Note: Use a payment method available at checkout and review the order total before paying.

2. Currency & Conversion

All transactions on our site are processed in US Dollars (USD), unless otherwise specified. If your payment method uses a different currency, your bank or card provider may apply currency conversion fees.

3. Secure Payment Processing

We take payment security seriously. Use secure checkout to submit payment details. Never email a full card number or security code.

Kozmozcyber uses connected payment providers to process checkout payments.

4. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email. Please ensure your billing and contact information is accurate to avoid any delays.

5. High-Value Order Verification (Orders Above $400)

For security purposes and to protect our customers from unauthorized or fraudulent transactions, any order with a total value above $400 USD will require email confirmation from the customer before processing.

After the order is placed, our team will contact you via the email address provided at checkout. Your order will remain on hold until we receive your confirmation.

Payments are captured automatically; the processing hold does not delay the charge. The hold does not restart or shorten the four-hour cancellation window.

6. Failed or Declined Transactions

If your payment fails or is declined, check the message at checkout or contact your payment provider. Common reasons include insufficient funds, incorrect billing address, or international restrictions. Please contact your bank or use an alternative payment method to complete your order.

7. Fraud Prevention

To protect our customers, all orders are subject to fraud screening and verification checks. We reserve the right to cancel or hold any order that raises suspicion, or request additional information to verify payment details.

8. Chargebacks & Disputes

If you encounter an issue with your order, email support@kozmozcyber.com first before filing a chargeback or dispute with your payment provider. Most concerns can be resolved quickly and fairly via our Refund Policy.

We typically submit approved refunds to the original payment method within 5–10 business days of approval. Your provider may need additional time to post the credit.

9. Billing Accuracy

You agree to provide current, complete, and accurate billing information when making a purchase. It is your responsibility to update your payment and contact details to ensure proper transaction processing.

10. Taxes & Fees

All applicable taxes and fees (e.g. VAT, customs, or import duties) are the responsibility of the customer and may vary based on your location. For more details, refer to our Shipping Policy and Terms of Service.

11. Questions or Support

If you have any questions or require help with your payment, please contact us:

📧 Email: support@kozmozcyber.com
🌐 Website: https://kozmozcyber.store
🏢 Address: 10835 S Wilcrest, Dr Ste A , Houston, Texas 77099, United States