Choosing a hoodie online can be difficult, especially when you’re unsure about the fabric quality. At Kozmozcyber, we clearly specify fabric details to help customers understand exactly what they will receive.

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Fabric Quality for Hoodie / Zip Hoodie / Sweater Products

For all Hoodies, Zip Hoodies, and similar sweater products, we use:

• Material: 100% Polyester

• Fabric Weight: 250 GSM

What Does 250 GSM Mean?

• GSM (Grams per Square Meter) measures fabric thickness and density.

• 250 GSM is a medium-weight fabric — not too thick, not too thin.

• Ideal for:

  • Mild to cool weather

  • Everyday wear

  • Layering without feeling heavy

Benefits of 250 GSM Polyester

• Holds its shape well

• Smooth surface and excellent print quality

• Durable, less prone to shrinking or wrinkling

• Easy to wash and quick to dry

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How It Feels When Worn

• Soft and comfortable against the skin

• Warm but breathable

• Lightweight enough for daily activities, school, work, or casual outings

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Why We Always Disclose Fabric Details

As a made-to-order store, each item is produced individually. Clear fabric information helps customers:

• Know exactly how thick and warm the hoodie will be

• Avoid misunderstandings when receiving the product

• Compare it with similar items they already own

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What Should I Do If the Fabric Quality Doesn’t Match the Description?

Although rare, if you feel the fabric does not match what was described, please follow the steps below so we can assist you quickly and accurately.

1. Take Clear Photos of the Fabric

Please capture:

• Close-up (zoomed) photos of the inside fabric

• Photos of the outside fabric surface

• A full product photo

• Photos taken in good lighting so the fiber texture is clearly visible

2. Contact Us Through Email

📧 support@kozmozcyber.com

Please include:

• Order ID

• A short explanation of the issue

• All supporting photos

3. Our Team Will Review and Provide a Solution

We will:

• Compare the fabric you received with our 250 GSM standard

• Verify with our production team if necessary

• Offer the most appropriate solution, fairly and transparently

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Our Commitment to Fabric Quality

• Every item is made to order and follows strict quality standards

• Fabric details are always described honestly and clearly

• If there is any discrepancy, we are committed to resolving it with transparency and care

For any questions about fabric details of specific items (hoodies, sweaters, jerseys, etc.), feel free to contact us anytime at support@kozmozcyber.com