Important Security Requirements When Paying via Stripe

Important Security Requirements When Paying via Stripe

To protect both customers and merchants from credit card fraud, Stripe applies international security standards. During checkout, you may be asked to provide additional information or complete extra verification steps.

🛡️
Secure payments
International standards
🏦
Bank Verified
Required by networks
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Support Available
Always happy to help

Please note: These steps are required by banks and card networks, not by our store.

1. AVS (Address Verification System)

AVS checks whether the billing address you enter matches the address registered with your card-issuing bank. Stripe may verify:

  • Street address
  • ZIP / Postal code
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Important notes

  • Please enter the exact billing address shown on your bank statement.
  • Do not use a shipping address unless it is also your billing address.
  • An incorrect AVS result may cause the payment to be declined.

👉 AVS helps prevent unauthorized card use.

2. CVC / CVV – Card Security Code

CVC (Card Verification Code) is the security code printed on your card. This code is never stored and is used only to confirm that you have the physical card.

Visa/MasterCard: 3 digits (Back) Amex: 4 digits (Front)
⚠️

Warning

Entering an incorrect CVC may result in payment failure or temporary card restriction by your bank.

3. 3D Secure (3DS)

3D Secure is an extra authentication step required by your bank. You may be asked to enter a one-time password (OTP), approve via banking app, or use Face ID.

Also known as: Visa Secure, Mastercard Identity Check, American Express SafeKey.

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During Verification

  • Do not refresh or close the payment page.
  • Complete verification within the allowed time.
  • If authentication is not completed, the payment will fail automatically.

Why does Stripe require these steps?

  • Protect your card information
  • Reduce fraud and chargebacks
  • Comply with international payment regulations

✅ Tips for a successful payment

  • Use a valid international credit/debit card
  • Enter the correct billing address (AVS)
  • Double-check your CVC code
  • Complete 3D Secure authentication when prompted

Payment not successful?

Temporary Issue

Retry after a few minutes.

Card Issue

Use a different card.

Restriction

Contact your card-issuing bank.

Help Needed

Reach out to our support team.

Need help completing your payment?

Stripe is one of the most secure payment platforms worldwide. We appreciate your understanding and are always happy to help.

Contact Support
📧 Support@kozmozcyber.com

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