EU Customs Processing Fee Update

Starting in 2026, European Union customs authorities will introduce a mandatory customs processing fee for small parcels imported into the EU.

📊 What does this fee support?

  • Administrative processing
  • Customs inspections
  • Operational & staffing costs

* The fee applies to goods imported from outside the EU, including print-on-demand apparel and streetwear products sold at Kozmozcyber.

🗓️ Timeline & Fee Structure

1
Transitional Phase Jan 1 - Feb 28

Italy Italy

Fee: €2 / item

Fees during this period are invoiced collectively on March 15, 2026.

2
Early Impl. March 1, 2026

France France & Italy Italy

Fee: €2 / item

Fee collected immediately during customs clearance.

3
General Impl. July 1, 2026

EU EU & UK UK

Fee: €3 / item

Mandatory across all remaining EU member states and Great Britain.

⚠️ Important Disclaimer

How the Fee Is Collected

Not charged by our store
Not a shipping carrier fee
Not included at checkout
🏛️ Mandatory government fee

🚨 Action Required: Accurate Contact Info

To ensure you receive the customs payment notification and avoid delivery failures, you must provide absolutely correct information at checkout:

  • 👉 A valid Email Address
  • 👉 A working Phone Number
  • 👉 Your IOSS Number (if applicable)

Note: If incorrect contact details are provided, customs authorities will not be able to reach you.

🔄 Collection Process

1. Parcel Arrival

When your parcel arrives in the destination country, customs authorities will process the shipment to determine if it is subject to the new fee.

2. Payment Notification

If applicable, you will receive a notification to pay the fee via one of these methods:

📧 Email 💬 SMS 📞 Phone Call 📄 Official Notice

3. Direct Payment

The payment must be completed directly according to the instructions provided by your local customs or the designated clearance authority.

ℹ️ If the fee is not paid:

  • The parcel may be held indefinitely at customs.
  • The package may be returned to the sender.
  • The goods may be disposed of.

* Policies and procedures may vary slightly depending on the destination country.

💡 What This Means for Your Order

If you are ordering from Kozmozcyber to be shipped to France (Mar 1+), Italy (Jan 1+), or Any EU country/UK (Jul 1+), you may require an additional €2–€3 per item paid directly to customs during import processing.

This fee DOES NOT include:

  • Product price
  • Shipping cost
  • VAT already paid

If you have questions before placing an order to the EU or UK, our support team is ready to help.

✉️ kozmozcyber@kozmozcyber.com

❓ Frequently Asked Questions

Why do I have to pay this if I already paid for shipping?
Shipping costs paid at checkout only cover the transportation of your parcel from our facility to your delivery address. The customs processing fee is a separate, government-imposed charge by your local authorities for the administrative work of clearing your package into the country.
Will I be charged on every single order?
Yes, this new regulation applies a flat fee (€2 or €3 depending on your country and timeline) to every individual small parcel imported from outside the EU/UK. This is unavoidable and applies to all international e-commerce orders, not just Kozmozcyber.
What happens if I refuse to pay the customs fee?
If the fee is not paid within the timeframe specified by your local customs authority, your parcel will not be cleared for delivery. It may be held indefinitely, returned to the sender, or destroyed by customs. Please note that we cannot issue refunds for orders abandoned due to unpaid customs fees.

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